{"version": "1.0", "type": "rich", "title": "Fifty percent of Facebook Messenger\u2019s total voice traffic comes from Cambodia. Here\u2019s why", "author_name": "kontextmaschine", "author_url": "https://kontextmaschine.com", "provider_name": "kontextmaschine", "provider_url": "https://kontextmaschine.com", "url": "https://kontextmaschine.com/post/682454147028647937/", "html": "

isaacsapphire:

kontextmaschine:

Fifty percent of Facebook Messenger\u2019s total voice traffic comes from Cambodia. Here\u2019s why

Cambodia prefers to conduct online conversation by voice rather than text because the 74-character Khmer alphabet is poorly suited to keyboards

It’s amazing how Facebook apparently didn’t hire a single person from the country/who speaks the language who they could just ask. Like, you’re entering an entire market and they apparently don’t have a Facebook Khmer/Cambodia team at all?!

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Facebook didn’t particularly cause this situation, and it’s not particular to them, just they were the ones who saw metrics on text/voice share to notice it, presumably at earlier stages you had things like “AIM/ICQ isn’t taking share from phone calls as much as elsewhere” that didn’t show up as clearly

"}