Independent of any treatise for the sober minded, I find it very difficult to be offended by any potty words employees of Respawn might have uttered. I got pretty high walls I guess. Where they got into weird territory was calling people who play their free to play game freeloaders. If you listen long enough, people will tell you things they really, really don’t want you to know.

Tycho https://www.penny-arcade.com/news/post/2019/08/23/hunger (via bambamramfan)

Well, yeah. The phrase is “the customer is always right”, but if you’re playing a f2p game without spending, you’re not a customer, you’re a worker, servicing the customers by filling out the servers, giving them someone to compete against or impress, being given access to the game in compensation.

And the broader narrative this draws on is one of entitled game industry workers forgetting their place and showing insufficient respect for the players, who are the ones enabling the industry to even exist, after all. Which this is a good example of, just not the way people seem to think.